I've used the app several times and have needed to contact my driver, but when I call them it send me to a generic Juno voicemail box and texting them doesn't seem to go anywhere (because I never get a response). What's the problem?? Just walked a block in the rain because I couldn't contact my driver to give a more specific pickup location for the door of my building. Other than this, the app is fine, but not great. GPS location doesn't seem to be as accurate but the prices are typically slightly less than Uber.UPDATE: Thanks for the developer reply to my original message -- please adjust the app to not allow Google Voice or other forwarding numbers if possible? There's no way we'd know not to use our GV numbers and it's what I use for everything to avoid having my real number exposed to strangers. If it weren't allowed, I would've used my real number and contacting drivers would've been functional from the start. Thank you! I've bumped up my rating by one star.
From Juno Inc.: It's time for a new approach to ride sharing. Juno treats drivers better. Drivers treat riders better. Happy drivers, happy riders. Special Promotion - 30% off All Rides in New York for a limited time. At any time of the day, our drivers will make sure you ride with a smile. Simply open the app and set your pickup location. Watch as your driver arrives to pick you up. Payment is seamless - no need for cash. Rate your driver once the ride is done. We'll make your Juno ride more comfortable: 3 service types for a choice of quick, stylish or SUV. The best drivers in New York. Need assistance with luggage. Add a special request. We are here for you: our support team is available 24/7. Call us at +1 (844) JUNO USA (844-586-6872) or email us at email@example.com. Enjoy the ride. Yours, Team Juno.
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