|4.0 / 5 - 4 Votes||
File Size: 7.25MB
Developer: KFC National Council and Advertising Cooperative
I have walked away from my computer several times and bought nothing because I was so frustrated with the app and accessing the website on a PC is not any better. It won’t give you a quick preview of the item description. If you click on the item to see more details and then hit “continue shopping” it takes you back to the home page rather than back to where you left off. If you had narrowed a search for a specific group of products you have to re-enter the search terms all over again. When you actually click on something with an intent to purchase you really need to double check what the app put in your cart. I ordered one can of spray adhesive and got 7 cans shipped to me. I took them back to the store and they would only give me store credit which the app apparently doesn’t recognize. When you call customer service regarding an issue with a refund, they give you a long recorded diatribe and then hang up on you or ask you to leave a message and don’t return your call. I have been a loyal Joann customer for decades. The sales have always been great but this new level of inattention to customer service makes me not want to shop at Joann. It takes me no less than two hours to struggle with the app to place a moderate sized order.
I really am enjoying JoAnn's new app! It is so bright, cheerful and easy to use. It has been very difficult for me to use ANY app let alone sew for several years due to a fall that left me paralyzed from the neck down. With a lot prayers, determination, and much help, I have regained use of my legs so that I can walk with the aid of a walker, and I can fully use my right hand and arm. I have a way to go in the healing area, but I've got to try what I can do while I can. Maybe the neuropathy will get better using my arms, hands, legs and feet or at least distract me from the pain for which no pain mess help. Now, I am looking forward to get back into sewing, teaching my two - 12 year old granddaughters the love of sewing! Thank you, JoAnn for the wonderful ideas you have on your website. I can't wait to share them with my granddaughters and hope they are as excited as I am. Thank you also for the coupons. They are a big help!
From KFC National Council and Advertising Cooperative: The new JOANN app has all the same coupons and offers you love, PLUS the option to create and share your own inspirational content with the #handmadewithjoann community. With the JOANN app you can: Access exclusive mobile coupons and browse weekly sales to help you plan your next trip. Sign in to receive personalized in-store and online deals. Shop Joann.com or browse our class catalog to learn something new. Create custom shopping lists to help you begin your next project. Explore the latest trends and inspiration in your favorite categories, and find handmade how-tos in photo and video formats. Create YOUR OWN how-to photo or video projects to share with the #handmadewithjoann community. About JOANN. From great product selection and knowledgeable customer service, to class offerings for all ages and thousands of project how-tos, JOANN inspires creativity and helps people find their happy place. We are proud to be part of the community of people who love to make things with their hands, hearts and minds.
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